Archives for July 2010

Management by measurement

When was the last time you evaluated your managers’ contributions to the bottom line?   Every time a recession rolls around, the cuts start at the bottom. There is a good reason for this; the lowest-paid workers are presumably the least experienced and most easily replaced when things get better. But once the front-line staff […]

Management by measurement

When was the last time you evaluated your managers’ contributions to the bottom line? Every time a recession rolls around, the cuts start at the bottom. There is a good reason for this; the lowest-paid workers are presumably the least experienced and most easily replaced when things get better. But once the front-line staff has […]