BLITZES are coming

Machine guards safely in place? The Ministry of Labour in Ontario (MOL) has a list of “workplace inspection blitzes and initiatives” for the new year,...

Great communication

Great service strategy  During an age when there is an abundance of communications channels with customers, shops have to continually re-evaluate how they provide service. The intake...

Reader Survey 2018

Sheds some light — and fun — on your vocation Because I often claim my hits, I also have to admit my misses, and I...

Canada’s design palette

True north strong and Regional Like the homes dotting the harbour in Lunenburg, N.S., Canada’s design palette, is a vast, colourful and purposeful one. And...

Trade fairs: Kicking tires, making friends

Almost every wood shop has equipment that was purchased as a result of a visit to a wood industry trade show — or trade...

Constructive dismissal: Firing can go both ways

When a business is humming along, and workers are all pulling in the same direction, employers might never give a second thought to a...

U.S. District Court, industry, back formaldehyde emission standards

Remarkable cooperation After years of industry associations cooperating with the U.S. Environmental Protection Agency (EPA) on formaldehyde emission standards, a recent position reversal by the...

FOCUS ON EXPORTS 2018: Prosperity over the horizon

Many wood-industry manufacturers have businesses that do well in their own back yards — where customers are never farther than a tank of gas...

Small business clampdown

New employment standards legislation in Ontario is making it easier for unions to organize in the province. When Bill 148, the "Fair Workplaces, Better Jobs...

Family business, Costa Rica style

Dropping out of the clouds over San José, Costa Rica, you get the feeling you are a long way from Canada. The view includes a few modern...